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IMPORTANT NOTICE: Please review the list of web browsers, which are listed below, that are acceptable for using this site. This site will not function well if you are using browser versions older than those listed below. Please do not contact the retailer if you are having issues. Check your web browser version first, and if you are using an allowed browser, but still having issues, then use the "Contact Us" link below to send a screen shot of the version of web browser you are using and a screen shot of the error message you are receiving.

The Compliance Portal enables our trading partners to view shipping related compliance issues, download the details and manage chargeback disputes.

We ask you to use the Compliance Portal exclusively for submitting compliance disputes, status updates or looking up chargeback copies.

Compliance Portal Administrators: Please notify your company associates you are responsible for setting up new users and maintaining existing user accounts.

All Compliance Portal Users: Please note your account will be deactivated if you fail to log into the portal within 90 days. You must log in on a regular basis (every 90 days) to keep your account active. If your account is inactive or you do not know your user ID please contact your company administrator to reset your account.

New Users: If you are not a registered user please contact your company administrator.
Note: If you do not know your compliance portal administrator - please send an email with your company name and vendor number to Supplier Compliance.

The Compliance Portal is best viewed with the following browsers:

User ID:
Note: Passwords are case-sensitive.

Reset Password
By clicking Log In, you accept the terms of the User Agreement and the Privacy Policy
Need help logging in ?
If you have forgotten your user ID, or need assistance with your access, please contact your company's Compliance Portal Administrator. If you do not know who your Compliance Portal Administrator is, please enter the first 7 digits of your vendor number and your email address below. The system will email your Compliance Portal Administrator for you.
Your email address:
Pep Boys Vendor Number - first 7#'s only:

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